refund policy

If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the item, unopened (with any seals and packaging intact) and we will issue a full refund for the price you paid for the item.

Please note: We can only accept the return of opened items if they are faulty.

Please follow the steps below to enable us to process your refund efficiently:

Please provide your name, address and email address.
Please provide the reason for the return.
Please include your order number.
In the case of a faulty product, please provide a full description of the fault.

Wrap the item securely in its original packaging (if any) with all documentation, and accessories.

Send the package to the address below:

Li2M Returns
1 Approach Road
London
SW20 8BA

We will notify you via e-mail when we have processed your refund.
For your protection we recommend that you use a recorded-delivery service.